Please check my case(CCA-63606)
I still have problems using the product beyond power.
To operate d-box, I have to repeatedly unplug and plug in the power cable every time.
I provided the serial number of my srp-330 through Bruno V. on January 25th, but I have not received any feedback yet.
I want to get out of this problem as soon as possible.
What's going on with the d-box support team??
Thank you for reaching out.
I understand the urgency of your situation. Our team is actively investigating the issues you’ve raised with your D-Box product, particularly the power-related challenges. Rest assured that we are committed to resolving this matter for you.
Best Regards,
Bruno V,